{"id":781,"date":"2023-07-28T16:06:33","date_gmt":"2023-07-28T16:06:33","guid":{"rendered":"https:\/\/fstv.ca\/a-propos-de-nous\/responsabilisation\/"},"modified":"2023-11-15T20:09:38","modified_gmt":"2023-11-15T20:09:38","slug":"responsabilisation","status":"publish","type":"page","link":"https:\/\/fstv.ca\/fr\/a-propos-de-nous\/responsabilisation\/","title":{"rendered":"Responsabilisation"},"content":{"rendered":"<h1 class=\"screen-reader-text\">Responsabilisation<\/h1><style>.kb-row-layout-id_2e6d5b-ee > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_2e6d5b-ee > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_2e6d5b-ee > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id_2e6d5b-ee > 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*:not(style)){order:11;}.kb-row-layout-id_2e6d5b-ee > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(5 of *:not(style)){order:22;}.kb-row-layout-id_2e6d5b-ee > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(6 of *:not(style)){order:21;}.kb-row-layout-id_2e6d5b-ee > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(7 of *:not(style)){order:32;}.kb-row-layout-id_2e6d5b-ee > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(8 of *:not(style)){order:31;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_2e6d5b-ee alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column_72db93-a4 > .kt-inside-inner-col,.kadence-column_72db93-a4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_72db93-a4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_72db93-a4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_72db93-a4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_72db93-a4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_72db93-a4{position:relative;}@media all and (max-width: 1024px){.kadence-column_72db93-a4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_72db93-a4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_72db93-a4\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">Droits des clients<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En tant que client de Family Service Thames Valley, vous avez le droit de :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00catre trait\u00e9 \u00e9quitablement, honn\u00eatement et respectueusement par tout le personnel de Family Services Thames Valley en ce qui concerne votre race, votre culture, votre sexe, votre \u00e2ge, votre handicap, votre orientation sexuelle, votre identit\u00e9 sexuelle, vos croyances spirituelles ou vos convictions politiques. <\/li>\n\n\n\n<li>\u00catre consid\u00e9r\u00e9 comme l\u2019expert dans votre propre exp\u00e9rience de vie. <\/li>\n\n\n\n<li>Demander \u00e0 changer de clinicien si, pour une raison quelconque, vous n\u2019\u00eates pas \u00e0 l\u2019aise ou satisfait. Veuillez en parler \u00e0 votre clinicien. <\/li>\n\n\n\n<li>Choisir d\u2019interrompre le counseling en tout temps, mais veuillez en parler \u00e0 votre clinicien avant de le faire. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Responsabilit\u00e9s des clients<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En tant que client, nous vous demandons de : <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Participer activement \u00e0 tous les aspects de votre service avec Family Service Thames Valley. <\/li>\n\n\n\n<li>Informer le personnel de tout probl\u00e8me de sant\u00e9, handicap ou besoin culturel qui n\u00e9cessite notre sensibilisation ou des mesures d\u2019adaptation dans la prestation de services. <\/li>\n\n\n\n<li>Traiter les autres avec \u00e9quit\u00e9, honn\u00eatet\u00e9 et respect, y compris le maintien de la vie priv\u00e9e des autres clients. <\/li>\n\n\n\n<li>Donner un pr\u00e9avis de 24 heures \u00e0 votre clinicien si vous souhaitez annuler ou reporter un rendez-vous. Si vous ne fournissez pas un pr\u00e9avis suffisant, ce temps sera d\u00e9duit de vos services de counseling ou des frais d\u2019annulation tardive ou de non-pr\u00e9sentation vous seront imput\u00e9s. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour r\u00e9server, annuler ou reporter un rendez-vous, veuillez appeler votre clinicien. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Plaintes ou pr\u00e9occupations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les clients sont encourag\u00e9s \u00e0 exprimer toute pr\u00e9occupation, plainte ou appel qu\u2019ils ont concernant leur service \u00e0 l\u2019agence. Les clients peuvent discuter de leurs pr\u00e9occupations avec leur clinicien ou le superviseur du clinicien en appelant l\u2019agence au 519 433-0183.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column_b771ce-3b > .kt-inside-inner-col,.kadence-column_b771ce-3b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_b771ce-3b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_b771ce-3b > .kt-inside-inner-col{flex-direction:column;}.kadence-column_b771ce-3b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_b771ce-3b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_b771ce-3b{position:relative;}@media all and (max-width: 1024px){.kadence-column_b771ce-3b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_b771ce-3b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_b771ce-3b\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"623\" src=\"https:\/\/fstv.ca\/wp-content\/uploads\/2023\/09\/accountability-intro-1024x623.png\" alt=\"\" class=\"wp-image-503\" srcset=\"https:\/\/fstv.ca\/wp-content\/uploads\/2023\/09\/accountability-intro-1024x623.png 1024w, https:\/\/fstv.ca\/wp-content\/uploads\/2023\/09\/accountability-intro-300x182.png 300w, https:\/\/fstv.ca\/wp-content\/uploads\/2023\/09\/accountability-intro-768x467.png 768w, https:\/\/fstv.ca\/wp-content\/uploads\/2023\/09\/accountability-intro-1536x934.png 1536w, https:\/\/fstv.ca\/wp-content\/uploads\/2023\/09\/accountability-intro.png 2016w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>ResponsabilisationDroits des clients En tant que client de Family Service Thames Valley, vous avez le droit de : Responsabilit\u00e9s des clients En tant que client, nous vous demandons de : Pour r\u00e9server, annuler ou reporter un rendez-vous, veuillez appeler votre clinicien. Plaintes ou pr\u00e9occupations Les clients sont encourag\u00e9s \u00e0 exprimer toute pr\u00e9occupation, plainte ou appel<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":763,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-781","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Responsabilisation - Family Service Thames Valley<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fstv.ca\/fr\/a-propos-de-nous\/responsabilisation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Responsabilisation - Family Service Thames Valley\" \/>\n<meta property=\"og:description\" content=\"ResponsabilisationDroits des clients En tant que client de Family Service Thames Valley, vous avez le droit de : Responsabilit\u00e9s des clients En tant que client, nous vous demandons de : Pour r\u00e9server, annuler ou reporter un rendez-vous, veuillez appeler votre clinicien. 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