{"id":780,"date":"2023-07-28T18:04:55","date_gmt":"2023-07-28T18:04:55","guid":{"rendered":"https:\/\/fstv.ca\/faq-sur-le-counseling\/"},"modified":"2023-11-15T20:06:14","modified_gmt":"2023-11-15T20:06:14","slug":"faq-sur-le-counseling","status":"publish","type":"page","link":"https:\/\/fstv.ca\/fr\/services-de-counseling\/faq-sur-le-counseling\/","title":{"rendered":"FAQ sur le counseling"},"content":{"rendered":"<h1 class=\"screen-reader-text\">FAQ sur le counseling<\/h1>\n\n<div class=\"accordion accordion-faq\" id=\"accordion-block_30e92339f44f0362a2887df0f2286e00\" >\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-767\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-767\" aria-expanded=\"false\" aria-controls=\"accordion-767\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>O\u00f9 offrez-vous des services?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-767\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-767\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <p><span class=\"dropcap\"><span aria-hidden=\"true\">R: <\/span><\/span> <span style=\"font-weight: 400;\">Notre emplacement principal est situ\u00e9 au 500 South St. \u00e0 London. Nous offrons des services de counseling dans des bureaux satellites \u00e0 Strathroy, Lucan, Parkhill, Glencoe, St. Thomas, et avec des plans d\u2019expansion \u00e0 Thorndale. <\/span><\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-768\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-768\" aria-expanded=\"false\" aria-controls=\"accordion-768\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Ai-je besoin d\u2019une orientation pour voir un conseiller?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-768\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-768\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <span style=\"font-weight: 400;\">Nos services de counseling sont directs. Nous demandons simplement \u00e0 la personne qui demande un contact de counseling de prendre rendez-vous \u00e0 l\u2019admission en composant le 519 433-0183, poste 605.<\/span>        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-769\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-769\" aria-expanded=\"false\" aria-controls=\"accordion-769\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Qui est admissible au counseling?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-769\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-769\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <p><span class=\"dropcap\"><span aria-hidden=\"true\">R: <\/span><\/span> <span style=\"font-weight: 400;\">Nous desservons les r\u00e9sidents de la ville de London, du comt\u00e9 de Middlesex ou du comt\u00e9 d\u2019Elgin. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Certaines personnes peuvent ne pas \u00eatre admissibles \u00e0 nos services, nous vous recommandons donc de vous connecter avec les ressources suivantes : <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Si vous \u00eates impliqu\u00e9 dans le syst\u00e8me de justice p\u00e9nale, veuillez contacter la Soci\u00e9t\u00e9 John Howard. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Si vous \u00e9prouvez des d\u00e9pendances (y compris l\u2019alcool, les drogues, le jeu et l\u2019utilisation d\u2019Internet), veuillez communiquer avec les Services de sant\u00e9 mentale et de traitement des d\u00e9pendances de l&rsquo;ACSM Thames Valley. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Si vous avez \u00e9t\u00e9 hospitalis\u00e9 en raison de probl\u00e8mes de sant\u00e9 mentale au cours du dernier mois, veuillez communiquer avec les Services de sant\u00e9 mentale et de traitement des d\u00e9pendances de l&rsquo;ACSM Thames Valley <\/span><\/li>\n<\/ul>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-766\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-766\" aria-expanded=\"false\" aria-controls=\"accordion-766\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Combien co\u00fbte le counseling?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-766\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-766\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <p><span class=\"dropcap\"><span aria-hidden=\"true\">R: <\/span><\/span> <span style=\"font-weight: 400;\">Notre tarif r\u00e9gulier pour une s\u00e9ance de counseling de 50 minutes est de 125 $. <\/span><\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-771\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-771\" aria-expanded=\"false\" aria-controls=\"accordion-771\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Offrez-vous des services de counseling subventionn\u00e9s?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-771\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-771\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <p><span class=\"dropcap\"><span aria-hidden=\"true\">R: <\/span><\/span> <span style=\"font-weight: 400;\">Si vous n\u2019\u00eates pas en mesure de payer le taux r\u00e9gulier et que vous n\u2019avez pas de prestations de sant\u00e9, nous discuterons des subventions ou des options li\u00e9es au revenu. Veuillez noter que la liste d\u2019attente pour le counseling subventionn\u00e9 peut \u00eatre de 6 \u00e0 12 mois en raison de la forte demande et des fonds limit\u00e9s.<\/span><\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-770\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-770\" aria-expanded=\"false\" aria-controls=\"accordion-770\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>L\u2019Assurance-sant\u00e9 de l\u2019Ontario couvre-t-elle le counseling?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-770\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-770\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <span style=\"font-weight: 400;\">L\u2019Assurance-sant\u00e9 de l\u2019Ontario ne couvre pas les services de counseling. If you have health benefits through your employer, some or all of your fees may be covered. We do not direct bill to providers. We can provide a receipt for your to be reimbursed by your provider.<\/span>        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-772\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-772\" aria-expanded=\"false\" aria-controls=\"accordion-772\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>\u00c0 quoi puis-je m\u2019attendre lors de mon premier rendez-vous?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-772\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-772\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <span style=\"font-weight: 400;\">Lors de votre premier rendez-vous, votre conseiller vous parlera des probl\u00e8mes ou des facteurs de stress qui vous ont amen\u00e9 \u00e0 consulter. Il peut poser des questions sur votre histoire, votre famille et vos relations importantes. Votre conseiller travaillera avec vous pour \u00e9laborer un plan pour les choses dans votre vie que vous aimeriez changer ou apprendre \u00e0 faire diff\u00e9remment.<\/span>        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-773\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-773\" aria-expanded=\"false\" aria-controls=\"accordion-773\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Quelle est la longueur de la liste d\u2019attente pour obtenir du counseling?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-773\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-773\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <p><span class=\"dropcap\"><span aria-hidden=\"true\">R: <\/span><\/span> <span style=\"font-weight: 400;\">Nos temps d\u2019attente peuvent varier en fonction de la p\u00e9riode de l\u2019ann\u00e9e et des services que vous demandez. L\u2019\u00e9quipe d\u2019accueil sera en mesure d\u2019offrir une estimation du temps que vous pourriez attendre pour obtenir du counseling continu.<\/span><\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-774\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-774\" aria-expanded=\"false\" aria-controls=\"accordion-774\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>De combien de s\u00e9ances vais-je avoir besoin?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-774\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-774\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <span style=\"font-weight: 400;\">Il n\u2019y a pas de r\u00e9ponse unique. En moyenne, les gens b\u00e9n\u00e9ficient de 8 s\u00e9ances qui ont lieu toutes les deux semaines.<\/span>        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-775\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-775\" aria-expanded=\"false\" aria-controls=\"accordion-775\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Quelles sont les qualifications des conseillers de FSTV?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-775\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-775\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <span style=\"font-weight: 400;\">Nos conseillers sont des psychoth\u00e9rapeutes de niveau ma\u00eetrise ou des travailleurs sociaux qui sont inscrits aupr\u00e8s de leurs ordres professionnels respectifs.<\/span>        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-776\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-776\" aria-expanded=\"false\" aria-controls=\"accordion-776\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Que se passe-t-il si c\u2019est urgent et que j\u2019ai besoin de parler \u00e0 quelqu\u2019un aujourd\u2019hui?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-776\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-776\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <p><span class=\"dropcap\"><span aria-hidden=\"true\">R: <\/span><\/span> <span style=\"font-weight: 400;\">Si vous ou quelqu\u2019un que vous connaissez \u00eates en crise, veuillez consulter nos <a href=\"https:\/\/fstv.ca\/fr\/a-propos-de-nous\/ressources-de-crise\/\">ressources de crise<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pour plus d\u2019informations sur la fa\u00e7on d\u2019obtenir un acc\u00e8s rapide au counseling en une seule s\u00e9ance, veuillez <a href=\"https:\/\/fstv.ca\/fr\/services-de-counseling\/counseling-en-une-seule-seance\/\">cliquer ici<\/a>.<\/span><\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-777\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-777\" aria-expanded=\"false\" aria-controls=\"accordion-777\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Je suis pr\u00e9occup\u00e9 par un membre de la famille ou un ami. Comment puis-je les aider?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-777\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-777\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <span style=\"font-weight: 400;\">Faites savoir \u00e0 votre famille et \u00e0 vos amis que vous vous souciez d\u2019eux et que vous voulez \u00eatre l\u00e0 pour eux. Vous pouvez transmettre des informations sur les services auxquels ils peuvent acc\u00e9der.<\/span>        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-778\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-778\" aria-expanded=\"false\" aria-controls=\"accordion-778\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Que faire si je veux changer de conseiller?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-778\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-778\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <span style=\"font-weight: 400;\">Veuillez nous appeler au 519 433-0183 et notre directeur des services de counseling vous transf\u00e9rera \u00e0 un autre conseiller. <\/span>        <\/div>\n      <\/div>\n    <\/div>\n\n  \n    \n    <div class=\"accordion-item\">\n      <h2 class=\"accordion-header\" id=\"accordion-779\">\n        <button class=\"accordion-button collapsed d-flex align-items-start\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-content-779\" aria-expanded=\"false\" aria-controls=\"accordion-779\" data-topics=\"\">\n        <span class=\"dropcap\"><span aria-hidden=\"true\">Q:<\/span><\/span><span>Y a-t-il un stationnement disponible?<\/span>        <\/button>\n              <\/h2>\n      <div id=\"accordion-content-779\" class=\"accordion-collapse collapse \" aria-labelledby=\"accordion-779\" data-bs-parent=\"#accordion-block_30e92339f44f0362a2887df0f2286e00\">\n        <div class=\"accordion-body\">\n        <span style=\"font-weight: 400;\">Un stationnement gratuit est disponible dans notre parking.<\/span>        <\/div>\n      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